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	<title>Charting Dreams &#187; Reputation</title>
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		<title>Toyota&#8217;s Apology Reveals Teamwork</title>
		<link>http://chartingdreams.com/toyotas-apology-reveals-teamwork/</link>
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		<pubDate>Fri, 12 Feb 2010 02:43:05 +0000</pubDate>
		<dc:creator>Jen McGahan</dc:creator>
				<category><![CDATA[Learning from Big Biz]]></category>
		<category><![CDATA[Reputation]]></category>
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		<category><![CDATA[apology]]></category>
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		<category><![CDATA[humility in big biz]]></category>
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		<category><![CDATA[teamwork]]></category>
		<category><![CDATA[Toyota]]></category>

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		<description><![CDATA[I found it interesting that Toyota shows many different employees in the commercial, from the salesman on the showroom floor to the assembly line workers inside the factory, soberly laboring away while a compassionate voice apologizes for the whole mess. No heads on sticks, but no heads in the sand, either.]]></description>
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